All sales are final. Due to the instant digital nature of our products, we do not offer refunds once a purchase has been made and the product has been delivered.
All V-FORMULAS products are digital and are delivered immediately after purchase. Because the product is accessible as soon as payment is confirmed, we are unable to un-deliver what has already been sent or accessed.
We encourage you to read all product descriptions, review included content, and contact us with any questions before purchasing. We are happy to help you decide if a product is right for you.
If you did not receive your product within 24 hours of purchase, this is likely a delivery issue — not a reason to dispute the charge. Please contact us first:
We will resolve delivery issues promptly. Chargebacks filed for non-delivery without first contacting us may be disputed.
We review refund requests on a case-by-case basis only under the following circumstances:
To request a review, contact us at [email protected] with your order details within 7 days of purchase.
If you're unsure about a product, please reach out before purchasing. We want every customer to feel confident in what they're getting.